Once you start using Wheelbase you’re part of the family. And we don’t leave our family alone when facing tough time or having questions. Wheelbase team is always here to support in a variety of ways.
Free training & onboarding
Technically, starting to use Wheelbase can be achieved overnight. But we understand you all have businesses to run and we want to do it right. So every new Wheelbase user goes though a simple onboarding process which includes 2 training sessions to make sure you're all set before going live.
Once live, there are plenty of great articles and resources available on our Help Center. It's a great option for your day-to-day questions and also to ramp up your game exploring more advanced features offered by Wheelbase.
If you could not find an answer on the Help Center, you can tap into the expertise of our Support team who's always happy to answer your questions via the chat directly available from Wheelbase. And if you need a call, let us know and one of our agent will reach out.
Your success is our success. So we also have a growing team of Customer Success Managers (CSM) whose role is to stay in touch with you and make sure you're getting the most of Wheelbase for your business. Once you start using Wheelbase, your dedicated CSM will reach out within a month to make sure everything is OK.