March 2017

Wheelbase RV rental software makes your life easier and your RV rental business more profitable. In our last update, we added printable Coach-Net roadside assistance and insurance cards so renters can feel more comfortable about how to get in touch if anything goes wrong during their trip. This week, we’re making it easy for you to include photos of your add-ons to make them more attractive to renters.

Add Photos to Your Add-Ons

Starting this Friday, if you’ve included photos of your add-ons, they will appear on your rentals for potential renters. You can get ready by uploading photos now. Here’s how you do it.

Navigate to “Add-ons and Fees” on your dashboard, and find the add-on whose photo you’d like to add.

When you click edit, you’ll see your options appear. They now include the “Add Photo” option.

For best results, make sure the add-on photos you upload are at least 300 x 300 pixels in size.


Set Your Own Per-Vehicle Insurance Levels

We’ve added new insurance options to empower you to mandate insurance on a per-vehicle basis. Just navigate to your plan options at the vehicle level, then use the dropdown to choose your own setting.

Bugs Fixes and Improvements Made

  • Morning report now loads 10x faster and includes more detail on renter add-ons.
  • More accurate reporting on the source of your bookings.
  • We resolved an issue where some instabook reservations were sending you two emails.
  • We improved the checkout app to help renters understand when their payment details are wrong.

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

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Wheelbase RV rental software makes your life easier and your RV rental business more profitable. In our last update, we shared new ways to follow up with customers who have dropped out during the checkout process. This week, we’ve added printable Coach-Net roadside assistance and insurance cards so renters can feel more comfortable about how to get in touch if anything goes wrong during their trip.

New Insurance and Roadside Assistance Cards

You spoke, we listened. Many of you gave us the feedback that Coach-Net roadside assistance would be even greater if we issued printable ID cards to help provide easy reference for your renters on the road. This week’s update includes insurance and Coach-Net roadside assistance ID cards at the bottom of your renter’s receipt.

We look forward to this clearing up confusion and saving you even more time by helping your renters to get the help they need, when they need it.

Bugs Fixes and Improvements Made

  • Fixed the order of Wheelbase add-ons in Outdoorsy (they weren’t loading correctly).
  • Wheelbase users can now add driver information for Outdoorsy renters directly.
  • Mileage calculations now update when the vehicle is swapped out on a booking.

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

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Wheelbase RV rental software makes your life easier and your RV rental business more profitable. In our last update, we described a new feature we integrated called Segment. Segment makes using other tools like Facebook and Google Analytics tracking fast and easy which, in turn, helps you understand what your renters are looking for. This insight can change the way you run your business.

Word is Getting Out

In the past two weeks, the Wheelbase phone has been ringing off the hook as more and more RV dealers like you sign up with the Wheelbase software. They tell us they’re hearing about us from each other (thank you for spreading the news!), and now the media is starting to catch on, too.

First, RV Business, leading RV industry news site, covered the Coach-Net and Wheelbase partnership announcement.

Then RV Pro joined in. (You probably know the magazine RV Pro from your desk or the side table in your company’s waiting room.) And finally RV Daily Report covered the Coach-Net and Wheelbase partnership. It’s been a bonanza month for Wheelbase RV rental software.

But just because people are excited about Wheelbase doesn’t mean we stop working on new features. Here’s the latest:

Customer Followup After Checkout

We’ve made it a whole lot easier for you to see which customers have fallen off during the checkout process. When a renter is on your company website, they’ll enter their name and email to start the quote. You can now access a list of those renters who left before they finished checking out so that you can follow up with them (and make more money). Under “Quotes,” you’ll see a new tab called Abandoned Checkouts. This is where our list of followups is.

Bugs Fixes and Improvements Made

  • Improved quotes/reservations exports to be more accurate.
  • Fixed an issue where agent/employee tracking wasn’t working on new quotes.
  • Added tax support to usage based items like mileage and generator hours.
  • Improved transaction reports to more accurately record refund dates.
  • Improved checkout flow for renters coming through Outdoorsy to ensure they answer the same questions as your other renters.
  • We now allow cash and check refunds, as well as credit card.

fleet management

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

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