February 2017

Wheelbase RV software makes your life easier and your RV rental business more profitable. Our last update was about exporting customer data from the Wheelbase dashboard. This week we’re sharing Facebook and Google Analytics tracking so that you can learn more about where you are losing (and retaining!) your customers.

Faster Two-Click Reservation

We want to save you time on renter-initiated reservation requests. You can now accept a reservation while processing the reservation payment and messaging the renter in just two clicks.

Tracking 

We’ve made it possible for you to inject your tracking and analytics (like Facebook or Google Analytics) into your checkout flow using a tool called Segment.

When you use Segment, you can choose the tracking services you add to your page. This means you can  easily track conversions to Facebook, or get insight into where your renters drop off from Google Analytics. You can even build your email lists by adding a pop-up email collector or live chat by using Intercom.

Printable Report for Consigned Owner Payouts

You can now print payout reports to share with the cosigned owners you work with. Avoid falling behind in your payout reporting by printing reports before the owners came in to check on their vehicles.


Bugs Fixes and Improvements Made

  • Fixed an issue where add-ons weren’t loading correctly.
  • Fixed an issue where the dashboard would show conversations on incorrect pages and duplicated.
  • Resolved transaction report issues to better track deposits.
  • Added the ability to delete locations.

fleet management

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

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Wheelbase RV software makes your life easier and your RV rental business more profitable. Our last update was about how you can earn additional revenue on roadside assistance. This week we’re sharing ways for you to export data from your Wheelbase dashboard.


Export Customer Email Addresses to CSV

You can now export your customer information to CSV for use in email marketing campaigns. For example, if you’ve been working to get your rental dealership noticed online and you want to start sending your customers emails, you’ll need to get the emails into a program like Mailchimp. Now you can!


Export Quotes to CSV

To improve your internal accounting, we’ve added another export feature. You can now export your quotes in a CSV. You’ll find export options under your Quotes tab.


New Long Term Rental Functionality

We now accommodate monthly rentals! For month long rentals, set your minimum nights to “31” under reservation preferences.

This will quickly qualify prospective renters and save you time.


Bugs Fixes and Improvements Made

  • Added employee information to reservation exports.
  • Coach-Net fees added to transaction report.
  • Fixed a bug where employees couldn’t be removed from the system.
  • Fixed an issue where sometimes not all vehicles would appear on the new quote page.

fleet management

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

Read more

Wheelbase RV software makes your life easier and your RV rental business more profitable. Our last update was about RV drop off and pick up customization be vehicle. This week we’ve given you the ability to earn additional revenue on roadside assistance by adding Coach-Net services to your daily fees.

Add Coach-Net to Daily Rental Fees

Wheelbase

You can now add Coach-Net’s unparalleled roadside assistance package to rentals for a daily fee. This will allow you to earn additional revenue both on roadside assistance and on the time saved trying to troubleshoot renter problems like key lockout, flat tires, or slide-out malfunctioning.

Add Tiered Pricing to Vehicles Under Seasonal Pricing

To add tiered pricing to the vehicles you have under seasonal rates, click the Prices tab, then scroll to Season Rates. Under Pricing Options click the “Use Advanced Pricing” link, and your tiered pricing customization panel will open.

Learning More About What Your Renters Need and Want

Starting this week, we’re tracking what your renters are looking for within the iframe page so that moving forward we will be able to build better, more useful reports for you. Look to more on this as it develops over upcoming weeks.


Bugs Fixes and Improvements Made

  • We now show license issues at the end of checkout flow so that we don’t interrupt renters as they’re completing their reservation.
  • Fixed a bug where quotes/pricing were lagging as you created your quotes.
  • Fixed a bug that kept embedded store checkouts from being properly sized on page load.

fleet management

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

Read more

RV drop off

Wheelbase RV software makes your life easier and your RV rental business more profitable. Our last update was about the checkout experience, from settings to questions to improved conversion rates. This week we cover RV drop off and pick up customization, limited views for basic users, and more.


Set Drop Off and Pick Days by Location

You can now choose when you want renters to pick up their vehicles and drop them off. To set the times you or your team are available for drop offs and pick ups, go to Account Settings, then Store Locations, then Edit.

RV Drop off

Once you’ve clicked Edit, choose and set your RV pick up and drop off days and times.

RV Drop off


Limited Views for Basic Users 

You can now add employees to your account as basic users.

RV Drop off

Once set, basic level employees will have no access to financial reports and won’t be able to make changes to any account settings.


Sort Vehicles within Class

You can now sort your vehicles to better feature the RVs you want renters to see on your site. Sorting appears under your vehicle’s details page. Add the number for the position desired.


New Vehicle Fields

We added the new vehicle fields you needed including: number of seat belts, sizes of beds (king/queen/twin/adults/kids sleeping), a summary and highlights field to give you an easy description of the rig.


Bugs Fixes and Improvements Made

  • A renter’s phone number and destination is now required for them to check out.
  • Fixed issues affecting renters uploading their drivers license photos.
  • Fixed an issue that prevented quote creation on iPads.

fleet management

For more ways to move your rental business forward go to www.wheelbasepro.com and schedule a demo today.

Read more